Glacier Haven Retreat Center, Kalispell, Montana
Dr. Mark Odell, Marriage and Family Therapist, Counselor











Frequently Asked Questions...


What is intensive counseling?

Intensive counseling is a focused, time-limited approach designed to cut to the core issues a client has quickly and then offer powerful and deep intervention to bring about lasting change. Done well, it can accomplish in the space of several days what traditional therapy may take six to ten or more months of weekly work to do. For more on intensive counseling, click here.

How do you integrate Christ and Scripture into the counseling?

Dr. Odell operates solely from a historically orthodox biblical worldview and believes that, apart from God’s enabling grace through Christ’s redemptive work on the cross and the indwelling of the Holy Spirit, he can do little. Scripture’s direct applicability to clients depends on their willingness to acknowledge its proper role in their lives (2 Tim. 3:16-17), so that clients who claim to be Christian can expect some explicit Scriptural counsel, whereas those who do not claim to be Christian will receive it much less explicitly. However, the principles Scripture espouses are timeless and universal, and Dr. Odell strives to maintain total fidelity to them, regardless of the client’s worldview. For Christian clients as well, prayer is a regularly included component of the work done at GlacierHaven.


What are the fees? How are financial matters handled?

Fees are set on a case by case basis. Clients pursuing intensive counseling who are in official ministry positions, such as pastors, or clients whose visit to GlacierHaven is paid for by a church or ministry organization, receive a significantly discounted fee. Consultation rates are likewise established on an individual basis. Fees are paid by cash, check, cashier’s check, or money order. We do not currently accept credit cards.

Intensive counseling clients, upon making a reservation to come for services, are asked to make a deposit for half the total fee. The balance of the fee is due upon their visit. The deposit is fully refundable up to 1 week prior to the beginning of the scheduled week’s visit, or if preferred, the deposit can be credited fully toward another week. If an intensive reservation is cancelled less than one week prior to the beginning of the scheduled week’s visit, only half of the deposit is refundable or creditable.


Do you accept and bill insurance?

We do not bill insurance companies directly for our services for intensive counseling; we do bill for traditional outpatient services. Many insurers may cover at least a portion of intensive counseling services, and we will supply you upon request with the necessary statements to submit to your insurer for reimbursement. Dr. Odell is also a Blue Cross/Blue Shield provider. It is the client’s responsibility to find out what their insurance will cover and how reimbursement may be obtained, and all charges incurred are ultimately the client’s responsibility.


How quickly can we get a visit scheduled at GlacierHaven?

For a number of reasons, a reservation usually is made no less than two to three weeks in advance. Sometimes, Dr. Odell’s schedule is such that it may be more than three or four weeks before a week is available.


Where do we meet with Dr. Odell?

Dr. Odell maintains a private office in a professional business complex on the northeast side of Kalispell where sessions take place. Upon your making a reservation, you will receive specific instructions via email, including directions, to prepare you for your visit.


What clothing should we bring with us?

Northwest Montana’s climate can be highly variable in a very short amount of time, and we recommend bringing clothing that is seasonally appropriate and easily layered according to local weather conditions and forecasts. It is also recommended that you bring clothing suitable for light outdoor activity, such as mild hiking, as that kind of activity may be included as an assignment in your treatment. If you forget anything, you won’t have any trouble finding easily what you need in stores in the area, and at reasonable prices.


What should we bring in terms of other materials?

Very little. We strongly recommend you bring a Bible, a notebook or some other way of making notes and writing, and a very open heart and mind. We also strongly encourage guests to disconnect from their everyday obligations and concerns, such as work, email, etc., as much as possible while they are here so that they can maintain their focus on accomplishing what they have come to do.





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